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Privacy Policy

In compliance with UK and European data protection regulations (GDPR May 2018), this
privacy policy explains what personal information we collect from you when you visit our
website or are a recipient of our services.

Kitt Ltd is committed to processing personal information about its customers in ways that
comply with its legal and regulatory obligations, and to being clear with customers about
what it does with their personal information.

Data collection

Kitt Ltd may collect personal information which we receive when:

  • you use our website
  • you use our services
  • you contact us or
  • you are a recipient of our services.

We may collect the following types of information:

  • your name, address, email address, telephone number(s) and other contact details
  • your payment information such as credit or debit card details and bank account details. Please note we do not store personal payment information. We hold it only until the relevant transaction has been completed.
  • Details of our interactions with you, including any purchases you make, any comments or complaints you pass on to us.
  • website traffic data using a system such as Google Analytics in order to analyse and improve your internet experience with us.
  • for selected product purchases, your personal sizing information

Why do we collect this information?

We collect your personal information to:

  • provide you with services that you may request from us.
  • meet our legal and regulatory obligations.

How do we collect this information?

We collect personal information:

  • directly from customers: e.g. when a customer signs up to receive our services or
    registers on our website
  • from publicly available sources: eg. social media

We are committed to keeping your information up to date as far as is reasonably
possible. However if you believe that we have made an error, then please contact us as
we have outlined below and we will correct it.

Keeping your information safe and secure.

Kitt Ltd is committed to keeping customers’ personal information secure to protect it from
being inappropriately or accidentally accessed, used, shared or destroyed, and against it
being lost.

Third party access

Access to your personal information is only allowed when required by law, for example for
the fulfilment of a contract to supply you with goods and services. We do not, and will
never, sell or share your personal information with third parties for marketing purposes.

Our Service Providers

In order to supply you with goods and services, we need to work with trusted third party
service providers. This can include accountants, auditors, lawyers and other outside
professional advisors; IT systems, support and hosting service providers; printing,
advertising, marketing outsourced service providers that assist us in carrying out business
activities; delivery companies. All our systems are located within the UK or EEA. We work
with reputable companies who all endeavour to comply with GDPR legislation in the same
way we do.

We provide only the information they need to perform their specific services. They may only
use your data for the exact purposes we specify. We work closely with them to ensure that
your privacy is respected and protected at all times. If we stop using their services, any of
your data held by them will either be deleted or rendered anonymous.

How long do we keep personal information?

We will only retain customers’ personal information for as long as we need it to carry out a
particular purpose or meet a particular obligation. This takes into account warranty periods.

Marketing

If you have consented to receive marketing information, you may opt out at a later date by
choosing the ‘unsubscribe’ option which will be found on any digital correspondence, or by
emailing us at info@kitt.eu.com or by writing to us at Kitt Ltd, Showground Road,
Bridgwater, Somerset TA6 6AJ. You have a right at any time to stop us from contacting you
for marketing purposes.

Cookies policy

Cookies are very small text files that are stored on your computer when you visit some websites. 

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following are strictly necessary in the operation of our website:
this website will remember what is in your shopping basket, remember where you are in the order process and remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

The following are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously):

Functional Cookies: this website will track the pages you visit via Google Analytics

Targeting Cookies: this website will allow you to share pages with social networks such as Facebook (If available)

This website will not share any personal information with third parties.

SSL Certification

Our website www.kitt.eu.com is protected by an SSL certificate. SSL (Secure Sockets Layer)
is the standard security technology for establishing an encrypted link between a web server
and a browser. This link ensures that all data passed between the web server and browsers
remain private and integral.

Links to other websites:

Our website may contain links to other websites of interest. However, you should note that
we do not have any control over these other websites. Once you have used any of these
links to leave our site, therefore, we cannot be responsible for the protection and privacy of
any information which you provide whilst visiting these sites and such sites are not governed
by this privacy statement.

Access to personal information

To make a request to Kitt Ltd for any personal information we may hold, we need you to
contact us by writing to this address:

Kitt Ltd, Showground Road, Bridgwater, Somerset TA6 6AJ

Or by emailing us at info@kitt.eu.com

We want to make sure that your personal information is accurate and up to date. You may
ask us to correct or remove information you think is inaccurate.

Changes to our Privacy Policy:

We keep our privacy policy under regular review and we will place any updates on this web
page. This privacy policy was last updated in May 2018

How to contact us:

Please contact us if you have any questions about our privacy policy or about information we
hold about you:

By email: info@kitt.eu.com
Or write to us at : Kitt Ltd, Showground Road, Bridgwater, Somerset TA6 6AJ

  Website designed by Exley and Smith.